![]() ![]() The directional controls are also nice to have, and those gestures can be customized as well. You can drag and drop devices based on your preferences, and it gives you quick access to activities with a tap of the screen. One positive aspect of the remote is the responsive touchscreen, which does offer a certain amount of customization power in terms of the arrangement of the activities and devices. Even though the initial setup is heavily manual, so is the experience of customizing and using the device. Or, if we forgot to hit sync, we’d have to hook up the remote to the computer again. ![]() Even performing a remote sync after we made changes, we noticed that changes didn’t always seem to stick. The software for macOS is also often really slow to load. You can drag and drop devices on the touchscreen based on your preferences, and it gives you quick access to activities with a tap of the screen. Both of these platforms require the Harmony Hub, Logitech’s smart hub with voice command and digital assistant support. While we had no difficulty setting up a command to launch our Roku Ultra, we were disappointed to discover that there’s no streaming device support for Fire OS or the NVIDIA SHIELD TV Gaming Edition. A final software update then took another five minutes to complete, which happens every time you tweak the remote via PC. The bulk of the setup process involves manually mapping every button to a function on the device, which is onerous and takes forever. We were less than thrilled to discover that we had to find the model number of any other device we wanted to control, enter what kind of device it is, and then the number and kind of inputs. We were prompted to add a television as our first device and we were able to find our model number with little difficulty. The Harmony Ultimate One is capable of supporting up to 15 devices, but each of these devices has to be set up manually. Once we were in the My Harmony portal and able to start customizing our device, we encountered a third hurdle. Eventually it worked, but these bugs set the tone for the clunky nature of the software. ![]() There were several instances where the program lagged or froze altogether, which required us to follow the same steps a second time. What should have been a simple step turned out to be much more involved than necessary. These buttons are at the very top of the remote under the power button, which feels a little unnatural. Because of the reflective nature of the device’s face, however, it’s very prone to smudging, as is the charging cradle.Īnother design quirk is the placement of the play/pause and other controls that are typically used when listening to music or watching movies. It’s lightweight at only 5.6 ounces, and the rubberized backing is smooth but sturdy. The overall feel in the hand is pleasant. It’s generally responsive, as are the buttons on the remote, which don’t sink when pressed. In the middle of the remote, there’s a 2.4-inch full-color touchscreen that features favorites and shortcuts to saved activities. The bottom half of the remote is much bulkier and bulbous, whereas the top of the device is slim in profile. It’s black and shiny with a slight arch in the middle of the body. The Logitech Harmony Ultimate One remote is relatively small at 2.2 x 7.3 x 1.2 inches. Lifewire / Yoona Wagener Design: Modern and mostly convenient ![]()
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